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Payment Policy

Welcome to Fadcover. This Payment Policy outlines the terms and conditions governing the use of our payment services to ensure secure and transparent transactions. By placing an order through our website, you agree to the terms detailed below.

SECTION 1 – SECURE PAYMENT OPTIONS

We offer safe and convenient payment methods for a seamless checkout experience:

Credit & Debit Cards
Pay securely with all major cards including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club

These are processed through PayPal's secure payment gateway—you don’t need a PayPal account to pay via card.

PayPal
Choose PayPal at checkout to pay directly from your PayPal account. You'll be redirected to PayPal to complete the transaction safely.

Note: All payments are processed in the currency shown on our website at the time of checkout.

SECTION 2 – PRICING & PRODUCT ACCURACY

All prices listed on Fadcover include applicable taxes unless stated otherwise. While we do our best to ensure accuracy in product descriptions, images, and availability, occasional errors may occur. We reserve the right to correct any inaccuracies at any time without prior notice.

SECTION 3 – ORDER CONFIRMATION & CANCELLATION

After placing your order, you’ll receive a confirmation email detailing your purchase. If you wish to cancel or amend your order, please contact us immediately. Orders placed before 3:00 PM (GMT+8) are typically processed on the same business day. Once an order has been shipped, we may not be able to cancel it.

SECTION 4 – SHIPPING INFORMATION

  • Shipping Fee: Free Shipping on All Orders
  • Processing Time: 1-2 working days (Monday - Friday)
  • Estimated Delivery Time: 7-12 working days (Monday - Friday).

For full shipping details, refer to our Shipping Policy.

SECTION 5 – RETURNS & REFUNDS

Customer satisfaction is our priority. If you’re not satisfied with your purchase, you may request a return in accordance with our Return and Refund Policy. Refunds are processed to the original payment method once the returned item is received and approved.

SECTION 6 – PRIVACY & SECURITY

We are committed to protecting your data. Your payment details are encrypted and handled securely by PayPal. We never store or access your full card information. For more, see our Privacy Policy.

SECTION 7 – GOOGLE MERCHANT COMPLIANCE

Fadcover complies with all Google Merchant Center billing and data policies, ensuring a trustworthy and compliant shopping experience for all customers.

SECTION 8 – POLICY UPDATES

We reserve the right to update or modify this Payment Policy at any time. Changes will take effect immediately upon being posted on our website. We encourage customers to review this page regularly.

SECTION 9 – CONTACT US

Have questions about our payment process or policies?

Store Name: Fadcover

Email: customerservice@fadcover.com

Service hours: Monday to Friday, 9am to 5pm (GMT+08:00)

Phone: +85228703638

Address: B-DD129, LOT 3299, RP PING HA ROAD,HA TSUEN LAU FAU SHAN YUEN LONG, Hong Kong

Contact Page: Contact Form

We strive to respond within 48 Business Hours